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RXN Communications offers enhanced Point-to-Point Protocol (PPP) services to RXN customers in the form of Personal RXN PPP Service and Dedicated RXN PPP Service. The following are answers to Frequently Asked Questions (FAQ) about PPP services. Please direct any additional questions you may have to support@rxn.com .

RXN PPP FAQ - Q uestion and A nswer Table of Contents:


1. What is PPP?
2. How can I learn more about PPP?
3. Can I use PPP over conventional phone lines?
4. Can I use PPP over 56K modem links?
5. Can I use PPP over ISDN?
6. How do I configure PPP for DOS?
7. How do I configure PPP for Windows 3.1?
8. How do I configure PPP for Windows95/98?
9. How do I configure PPP for OS/2?
10. How do I configure PPP for UNIX?
11. How do I configure PPP for Macintosh?
12. Are dedicated PPP links available?
13. How do I change my password?
14. How long have I been online this month?
15. How do I change the phone number that Windows95/98 dials for PPP?
16. How can I get more information about RXN PPP Services?
17. How do I configure PPP for WindowsXP?

18. Return to the Previous Menu.
19. Return to the RXN Communications Home Page.

Q 1. What is PPP?
A "A protocol used to establish TCP/IP connections using serial lines such as dial-up telephone lines. Similar to SLIP ... PPP is a later standard that includes features such as demand dial-up, compression, and better flow control." --from RFC 1941 - Frequently Asked Questions for Schools.
^ Return to PPP FAQ Table of Contents
   
Q 2. How can I learn more about PPP?
A The Point-to-Point Protocol ( PPP ) was developed to provide a standard method of transporting multi-protocol datagrams, such as TCP / IP and UDP / IP , over point-to-point links. PPP has gain wide acceptance as an improvement over SLIP for providing TCP / IP communications over a serial or modem connection.

The following documents provide additional information:

RFC 1055 - A Nonstandard for Transmission of IP Datagrams over Serial Lines: SLIP
RFC 1180 - A TCP/IP Tutorial
RFC 1661 - The Point-to-Point Protocol (PPP)
Frank Hecker's Personal Internet Access Using SLIP or PPP
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Q 3. Can I use PPP over conventional phone lines?
A YES! Personal RXN PPP Service and Dedicated RXN PPP Service can be provided over conventional voice service phone lines, sometimes called the Plain Old Telephone Service (POTS).
^ Return to PPP FAQ Table of Contents
   
Q 4. Can I use PPP over 56K modem links?
A YES! Personal RXN PPP Service and Dedicated RXN PPP Service can be provided over ITU V.90 and USR/3COM X2 56K modem links.

The Standards

There are presently three standards for 56K modems: The ITU V.90 standard, the USR/3COM X2 protocol, and the Lucent / Rockwell K56Flex protocol. The ITU V.90 standard is eventually expected to replace the other two protocols. Follow these links for more information:

General 56K modem information.
General V.90 information.

Check Your Line

Each of the 56K modem technologies require very clean phone lines, with no more than a single analog to digital conversion in the link. Some estimate that only 80% of phone lines can meet requirements.

You can test your phone line by calling USR/3COM's 56K Line Test Service at 1-847-262-6000 using any terminal program. This line evaluation service with work with any manufacturer's V.34 modem.

Check Your Modem

Your modem should specifically offer ITU V.90 standard or USR/3COM X2 protocol support. Most modems will return a list of supported options when you send an ATI7 string in a terminal program.

Be sure that your modem port is set to 38,400 bps, or higher, and is using hardware flow control. USR/3COM provides a guide for troubleshooting high speed connects:

USR X2 Technology: Understanding the Issues/Troubleshooting Problems.

Speeds To Expect

Most 56K modems are theoretically capable of receiving at up to 56 Kbps and sending at up to 31.2 Kbps. FCC regulations limit receiving speeds to 53 Kbps. Line quality issues typically limit speeds to between 28.8 Kbps to 41.3 Kbps.

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Q 5. Can I use PPP over ISDN?
A YES! Personal RXN PPP Service and Dedicated RXN PPP Service can be provided over Integrated Services Digital Network (ISDN) links.

Information about ISDN can be found at the following sites:

Dan Kegel's ISDN Page.
Bellcore's ISDN Page.
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Q 6. How do I configure PPP for DOS?
A DOS PPP implementations are not very common. Some available PPP solutions for DOS platforms are discussed at the following sites.
Komaromi's Email in DOS over PPP Notes
Klos Technologies, home of PPPSHARE for DOS
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Q 7. How do I configure PPP for Windows 3.1?
A A popular way to configure PPP under Windows 3.1 is with the use of the Trumpet Winsock utilities. The following is an outline of how to setup a Personal RXN PPP Service or Dedicated RXN PPP Service using the tools available with MS Windows v3.1 and Trumpet Winsock v2.0b .

When prompted for the dialup PPP telephone number needed to reach the RXN modem lines, select from one of the following numbers, using 10-digit dialing ,if necessary:

RXN 33.6K Analog Modem Lines: 952-443-9842
RXN 56K Digital Modem Lines: 952-443-2714

(1)  Install 'Trumpet Winsock'
==============================
  Obtain a distribution copy of Trumpet Winsock v2.0b for Windows 3.1.x
(TWSK20B.ZIP).  

  Create an appropriate directory (C:\TRUMPET) and copy the files from 
the distribution archive into it.

  Add this directory name to the PATH= statement in your AUTOEXEC.BAT 
file and then reboot your system.


(2)  Trumpet Winsock Setup
==========================
  When you execute TCPMAN.EXE for the first time, a Network 
Configuration screen will appear.  Complete your configuration with the 
following options:

  - IP Address ........:  0.0.0.0
  - Netmask ...........:  0.0.0.0
  - Default Gateway ...:  0.0.0.0
  - Name Server .......:  206.144.169.2
  - Time Server .......:  (leave blank)
  - Domain suffix .....:  rxn.com
  - Packet vector .....:  00
  - MTU ...............:  256
  - TCP RWIN ..........:  848
  - TCP MSS ...........:  212
  - TCP RTO MAX .......:  60
  - Demand load timeout:  5 seconds

  - Internal SLIP .....:  (leave blank)
  - Internal PPP ......:  X
  - SLIP port .........:  (enter your modem port)
  - Baud rate .........:  (enter your com port baud rate)
  - Hardware handshake :  (as appropriate for your modem)
  - Van Jacobson CSLIP :  (leave blank)
  - Online status .....:  (as appropriate for your modem)

  Select 'Ok' to continue, select File, then Exit.


(3)  Login Profile
==================
  Restart TCPMAN.EXE, select Dialer, then Edit Scripts.  Select LOGIN.CMD 
and click OK.

  Scroll down and change the  $prompt  variable from ">" to "}" and 
change the  $userprompt  variable from "sername:" to "ogin:".  Select 
File, then Save, then File, then Exit.

  Select Dialler, then Login, and answer the following prompts:

  - Dialup phone number:  952-443-9842
  - Username ..........:  (your username with capital P prefix)
  - Password ..........:  (your password)

  The LOGIN.CMD script will then proceed to log into the RXN server and
your answers will be saved for next time.  When you see the PPP Ready
string, your PPP session has been established.  You can then minimize the
Trumpet Winsock icon and begin your online activities. 

  
(4)  Regular RXN PPP Service Connections
========================================
  With the setup complete, regular RXN PPP Service connections can be
established using the following procedure:

  - Open the 'Tcpman' icon.
  - Select the 'Dialler' pull-down menu and select 'Login'.
  - At the PPP Ready string, minimize (don't close) the 'Tcpman' icon.
  - You are now on the net!  Launch your favorite web browser!


(5)  Ending Your Session
========================
  When you are finished with your RXN PPP Service session, you can
disconnect from the RXN server by re-opening the Tcpman window, selecting
the Dialler pull-down menu, and selecting Bye.


(6)  Trouble?
=============
  Verify that you entered your User Name accurately, including the 
capital P prefix.

  Verify that the directory containing the WINSOCK.DLL file is in your 
PATH statement.

  Verify that you are using the standard SLIP/PPP settings and that your
inactivity timer is set to where you expect it to be. 
  
  Verify that you have not implemented Password Authentication Protocol 
(PAP) or Challenge Handshake Authentication Protocol (CHAP).

$Id: 7,v 1.7 2001/11/16 05:59:23 rjd Exp $

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Q 8. How do I configure PPP for Windows95/98?
A

A popular way to configure PPP under Windows95/98 is to use the embedded Dial-Up Networking application. The following is an outline of how to configure a Personal RXN PPP Service or Dedicated RXN PPP Service using the tools available with Windows95/98.

There are many steps to getting Windows Dial-Up Networking running properly on your computer. Although there are many places where a small error can mess up your connection, follow the instructions below, and you'll be up and running in no time.

When prompted for the dialup PPP telephone number needed to reach the RXN modem lines, select from one of the following numbers, using 10-digit dialing ,if necessary:

RXN 33.6K Analog Modem Lines: 952-443-9842
RXN 56K Digital Modem Lines: 952-443-2714

Introduction:  Configuring Your RXN Internet Connection for Windows 95

     The attached checklist gives you a step-by-step procedure for the
setup of your RXN Internet Connection using the tools available with MS
Windows 95.

     Just check off the steps as you go...


Contents
========
STEP 1:  INSTALLING 'DIAL-UP NETWORKING'
STEP 2:  INSTALLING THE 'DIAL-UP ADAPTER' AND 'TCP/IP'
STEP 3:  CONFIGURING 'TCP/IP'
STEP 4:  CONFIGURING YOUR RXN INTERNET CONNECTION
STEP 5:  CONFIGURING YOUR DIAL-UP PROPERTIES
STEP 6:  CONFIGURING YOUR USER NAME AND PASSWORD
STEP 7:  CREATING A DESKTOP SHORTCUT TO RXN COMMUNICATIONS - OPTIONAL


Step 1:  Installing 'Dial-Up Networking'
========================================
     The Windows 95 'Dial-Up Networking' component allows you to establish
network connections with other computers using a modem.  Complete the
following checklist to install 'Dial-Up Networking' on your computer:

     Press the 'Start' button, select 'Settings' and then 'Control Panel'.  
Double- click the 'Add/Remove Programs' icon.  Select the 'Windows Setup'
tab and then double-click on 'Communications' in Components box.
 
     Verify that 'Dial-Up Networking' is checked.  If it is, exit
Add/Remove Programs and skip to Step 2.  If not, continue.

     If 'Dial-Up Networking' is not checked, check it, and press OK.  
Windows 95 will attempt to install the needed drivers, so you may need
your Windows 95 disks or CD.  After 'Dial-Up Networking' has been
installed, proceed to the next step.


Step 2:  Installing the 'Dial-Up Adapter' and 'TCP/IP'
======================================================
     The 'Dial-Up Adapter' and 'TCP/IP' are sub-components of the Windows
95 'Dial-Up Networking' component you installed in Step 1.  Complete the
following checklist to install the 'Dial-Up Adapter' and 'TCP/IP' on your
computer:

     Press the 'Start' button and select 'Settings', then 'Control Panel'.  
Double- click the 'Network' icon.  Verify that the 'Dial-Up Adapter' and
'TCP/IP' components are present.  The TCP/IP component on some systems may
have a longer title, such as 'TCP/IP -> Dial-Up Adapter'.

     If they are, skip to Step 3.  If not, continue.

     To add the 'Dial-Up Adapter', click the 'Add' button, and then
double-click 'Adapter'.  Scroll down the list until you see 'Microsoft'
and select it.  Choose the 'Dial-Up Adapter' in the right-hand box and
click OK.
 
     To add 'TCP/IP', click the 'Add' button, and then double-click
'Protocol'.  Select 'Microsoft' and then 'TCP/IP'. Click OK.
 
     Now your 'Network' dialog box should contain both the 'Dial-Up
Adapter' and 'TCP/IP'.  If you're not on a Local Area Network (LAN), only
the 'Dial-Up Adapter' and 'TCP/IP' should be present.  Remove any others.  
If you are on a LAN, ask your system administrator which components you
need and remove any that you don't.


Step 3:  Configuring 'TCP/IP'
=============================
     The TCP/IP sub-component needs to be configured to properly transmit
and route your packets on the Internet.  Complete the following checklist
to properly configure TCP/IP on your computer:

     Return to the 'Control Panel' and double-click the 'Network' icon.
Click on the 'TCP/IP' protocol and press the 'Properties' button.
 
     Click the 'IP Address' tab, and select 'Obtain an IP Address
Automatically'.

     Select the 'WINS Configuration' tab and choose 'Disable WINS
Resolution'.

     Select the 'Gateway' tab and enter '206.144.169.2' under 'New
gateway'.  Press the 'Add' button.
 
     Select the 'DNS Configuration' tab, and choose the 'Enable DNS'
option.  Enter 'chemica' in the Host box and 'rxn.com' in the Domain box.
 
     In the 'DNS Server Search Order' section of the 'DNS Configuration'
tab, enter '206.144.169.2' and press the 'Add' button.

     You should not need to change any settings under the 'NetBIOS',
'Advanced', or 'Bindings' tabs.
 
     Press the 'OK' button, and press 'OK' again in the 'Network' dialog
box.
 
     Windows 95 will now ask you to restart your computer.  Press 'Yes'.


Step 4:  Configuring your RXN Internet Connection
=================================================
     Windows 95 lets you set up a connection icon for each computer you
network with.  Complete the following checklist to properly setup the RXN
Internet Connection on your computer:

     Open 'My Computer' from the desktop and double-click the 'Dial-Up
Networking' icon.  Double-click the 'Make New Connection' icon to get to
the Make New Connection Wizard.
 
     The first thing the wizard will ask you to do is enter a name for the
connection.  A good choice would be 'RXN Communications', so type it in
the blank.

     Your modem should be shown in the 'Select a modem' area, as it should
have been configured when you installed Windows 95.  Press the 'Configure'
button to get to the next dialog box.
 
     Under the 'General' tab, set the 'Maximum speed' for your modem
serial link to the highest level supported by your modem.  For most of
today's modems, this will be '115200'.  If you have an older 14.4kbps
modem, you may need to set this to '57600'.
  
     You should not need to make any changes under the other tabs.  Click
the 'OK' button and then the 'Next' button.

     You DO NOT need to enter anything in the Area code field, unless you
are outside the 612/651/763/952 calling area.  

     Enter the 10-digit RXN phone number in the Telephone number field.
Use '952-443-9842' to access our standard modems and '952-443-2714' to
access our 56K modems.  Note that calls to RXN Communications from the
612/651/763/952 calling area are local calls, but require 10-digit
dialing.

     If you need to dial any special codes, such as to disable call
waiting or to get an outside line, enter the code before the phone number,
followed by a comma, like this: 70#,443-9842.
  
     Press the 'Next', then 'Finish' buttons, to create an 'RXN
Communications' icon in the 'Dial-Up Networking' folder.


Step 5:  Configuring your Dial-Up Properties
============================================
     Windows 95 lets you customize the properties of your Dial-Up
Connection icon.  Complete the following checklist to properly customize
the Dial-Up Properties of the RXN Internet Connection on your computer:

     Use the right mouse button to single click on the 'RXN
Communications' icon that you just made in the 'Dial-Up Networking'
folder, and choose 'Properties'.

     Select the 'Server Type' tab.  In the 'Type of Dial-Up Server'
section, choose the PPP option.  Make sure that 'Log on to Network' is not
checked in the 'Advanced Options' section.  In the 'Allowed network
protocols' section, make sure that 'TCP/IP' is checked, and make sure that
IPX/SPX and NetBEUI are not.
 
     Next, press the 'TCP/IP Settings' button.
 
     In the resulting dialog box, choose 'Server Assigned IP Address'.
Also choose 'Specify name server addresses', and enter '206.144.169.2' for
the 'Primary DNS'.  Leave the 'Secondary DNS' and both WINS servers as
'0.0.0.0'.
 
     Check the 'Use IP header compression' box.
 
     Check the 'Use default gateway on remote network' box.
 
     Press 'OK' to continue.
 
     Press 'OK' again to close out the dialog box.  Just one more step and
we're ready to dial...


Step 6:  Configuring your User Name and Password
================================================
     You have been given a personal user name and password for use on the
RXN Communications Internet Server.  Complete the following checklist to
add your personal user name and password to the RXN Internet Connection on
your computer:

     Double-click the 'RXN Communications' icon that you now have.
 
     In the 'User name' field, enter a capital P followed by your username
in lower case.  For example, if your user name is joe, you should enter
Pjoe in the blank.

     Enter your password in the 'Password' blank.
 
     Press 'Connect' to connect to RXN Communications!  A dialog window
will provide you with the status of the login process.

     Your are now on the 'net!  Start Internet Explorer, Netscape, or any
one of your other favorite Internet Software programs.
 
     When you are finished surfing the web, pull up the 'Connected to RXN
Communications' window and choose 'Disconnect'.  This will disconnect you
from RXN Communications and hang up your modem.

 
Step 7:  Creating a Desktop Shortcut to RXN Communications - OPTIONAL
=====================================================================
     Windows 95 allows you to create Desktop Shortcuts that give you
convenient access to commonly used programs.  The following checklist will
help you to create a Desktop Shortcut for connecting to RXN
Communications:
  
     Double-click on the 'My Computer' icon on your Desktop, then
double-click on the 'Dial-Up Networking' icon.
 
     Right mouse button click on the 'RXN Communications' icon in the
'Dial-Up Networking' folder and select 'Create Shortcut'.  Specify that
you would like the shortcut placed on your Desktop.
 
     Now you can connect to RXN Communications by double-clicking on the
'RXN Communications' shortcut on your Desktop!

$Id: 8,v 1.5 2001/11/16 05:50:03 rjd Exp $

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Q 9. How do I configure PPP for OS/2?
A A popular way to configure PPP under OS/2 is to use the SLIPPM manager included with OS/2. The following is an outline of how to configure a Personal RXN PPP Service or Dedicated RXN PPP Service using the tools available with IBM OS/2 Warp v3.00.

When prompted for the dialup PPP telephone number needed to reach the RXN modem lines, select from one of the following numbers, using 10-digit dialing ,if necessary:

RXN 33.6K Analog Modem Lines: 952-443-9842
RXN 56K Digital Modem Lines: 952-443-2714

(1)  Use 'IBM Dial-Up for TCP/IP'
=================================
  Use the SLIPPM.EXE file included with the IBM OS/2 Warp v3.00 Bonus
Pack.  We have tested these settings on 'IBM Dial-Up for TCP/IP', Version
2.0, Revision 1.16.  

  You can either execute this program from an OS/2 prompt, launch the
program from it's icon, or add the program to your launchpad. 


(2)  Connection Settings
========================
  Start the application and select the 'Add Entry' icon.  Enter the
following information in the fields provided: 

  *Name ............... RXN
  Description ......... RXN
  Login_ID ............ (enter your user name in lower case prefixed
                         by the letter P in upper case, no spaces)
  Password ............ (enter your password in lower case letters)
  Phone Number ........ 443-9842
  Login Sequence ...... \r
                        ogin:
                        [LOGINID]
                        ssword:
                        [PASSWORD]

  Connection Type ..... PPP
  
  Your IP Address ..... (leave blank)
  Destination IP ...... (leave blank)
  Netmask ............. 255.255.255.0
  *MRU Size ........... 1500
  VJ Compression ...... Yes
  *Domain Nameserver .. 206.144.169.2
  Your Host Name ...... (leave blank)
  *Your Domain Name ... rxn.com

  News Server ......... news.rxn.com (coming soon)
  Gopher Server ....... gopher.rxn.com (coming soon)
  WWW Server .......... www.rxn.com
  Mail Gateway ........ mail.rxn.com
  POP Mail Server ..... chemica.rxn.com
  Reply Domain ........ rxn.com
  Reply (Mail) ID ..... (enter your user name in lower case letters)
  POP Login ID ........ (enter your user name in lower case letters)
  POP Password ........ (enter your password in lower case letters)


(3)  Save Your Settings
=======================
  Close the 'Add Entry' window and select 'Save' to save your settings.


(4)  Dial Us Up!
================
  Highlight the RXN entry in the Dial-Up window and click the 'Dial' icon
to connect to RXN. 


$Id: 9,v 1.4 2001/11/16 06:00:56 rjd Exp $

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Q 10. How do I configure PPP for UNIX?
A The Linux Documentation Project contains several good references describing how to configure PPP under UNIX:
The Networking Overview HOWTO
The Linux PPP FAQ
The Linux PPP HOWTO

$Id: 10,v 1.3 2000/04/05 03:47:33 rjd Exp $

^ Return to PPP FAQ Table of Contents
   
Q 11. How do I configure PPP for Macintosh?
A A popular way to configure PPP for an Apple Macintosh is to use Adam Engst's Internet Starter Kit for Macintosh . The following is an outline of how to configure a Personal RXN PPP Service or Dedicated RXN PPP Service using the tools available in the Internet Starter Kit for Macintosh (ISKM) version 3:

When prompted for the dialup PPP telephone number needed to reach the RXN modem lines, select from one of the following numbers, using 10-digit dialing ,if necessary:

RXN 33.6K Analog Modem Lines: 952-443-9842
RXN 56K Digital Modem Lines: 952-443-2714

(1)  Notable Files on the ISKM Disk
===================================
  MacTCP 2.0.6 - enables a Mac to run MacTCP-based (internet TCP/IP 
packet based) programs.

  MacPPP 2.0.1 - enables a Mac modem to connect to a PPP account at RXN.

  Anarchie 1.5 - a Mac FTP (File Transfer Protocol) client program for
copying files to and from internet sites. 

  Eudora 1.5.1 - a Mac internet email client program for sending and 
receiving internet email.

  Internet Config 1.1 - a Mac configuration utility that centralizes 
internet program preference configurations.

  MacWeb 1.00A3.2 - a simple Mac WWW (World Wide Web) browser.  You may 
wish to upgrade to Netscape or InternetExplorer.

  StuffIt Expander 3.5.2 - a Mac utility that can de-binhex and expand 
many of the compressed files available on the internet.


(2)  Preparation for ISKM Installation
======================================
  Verify that you have at least a Mac SE/30 running at least System 7.0.

  The ISKM installation will not over-write existing files, however, some 
files will have to be moved prior to ISKM installation, if they exist:

  If 'MacTCP' and/or 'MacTCP DNR' exist in your System Folder, move them 
to a safe archive location.  If 'MacTCP Prep' exists in the Preferences 
folder in your System Folder, move it to a safe archive location.

  Close all of your applications and restart your Mac prior to ISKM 
installation.


(3)  Installing ISKM
====================
  Insert the ISKM diskette into the computer.  Double-click the ISKM
Installer when it appears on your screen.  The ISKM logo will come up,
click Continue to proceed. 

  A few screenfuls of information will be presented. You should read
through this information, and then click the Continue button. 

  A dialog box will pop up. Full MacPPP Install is the default, and since
this is what you want, click the Install button. Click Yes when asked if
you would like to continue. 

  You will then be asked where you would like to install the ISKM disks on
your hard drive. The default is fine if you don't have another preference.
Click Save, and then click Restart to restart the computer. 


(4)  Configuring MacTCP
=======================
  Open the Control Panels folder and double click on the MacTCP icon. You
will get a dialog box that contains a PPP icon.  Highlight the PPP icon in
the top section, and then click the More... button.  This will take you to
the MacTCP configuration window. 

  In the Obtain Address area at the upper left of the window, select
Server. 

  In the IP Address area at the upper right of the window, make sure that
the Class is set to C. 

  In the Domain Name Server information area at the lower right, click the
first field under the Domain column, and type rxn.com., being sure to
include the trailing period.  Press Tab or click the first field under IP
address.  Type 206.144.169.2 and click the default button for this entry. 

  Press Tab or click in the second field under domain, and type a single
period.  Press Tab or click in the second field under IP Address and type
206.144.169.3 here.  

  Repeat with 206.144.169.2 for the third and fourth rows, using a period
for the Domain and 206.144.169.2 for the IP Addresses, as shown.  Note
that you will need to scroll down to get to the fourth row.

  Press the OK button to save your changes.  MacTCP will create your
MacTCP DNR and MacTCP Prep files at this time.  Close the MacTCP window
and you will be asked to restart your computer.  Restart your computer at
this time. 


(5)  Configure MacPPP
=====================
  Open the Control Panels folder and double click the Config PPP icon.
This will bring up the Config PPP window. 

  Click the New... button and type in RXN Communications.  Press OK.

  Click the Config... button to bring up the server configuration dialog
box. 

  From the Port Speed pop-up menu, choose 57600 if you have a 14.4kbps or
faster modem.  If you have a slower modem, choose the port speed that
corresponds to your modem speed. 

  If you have a 14.4kbps or faster modem, choose CTS & RTS (DTR) from the
Flow Control pop-up menu.  If you have trouble with your connection, try
CTS Only.  If you have a slower modem, choose None. 

  In the Phone Num field, enter 952-443-9842.  If you have call waiting,
you should disable it for this call by entering 70#,443-9842.  If you need
to dial a number such as 9 to dial out, enter it before the number, like
this: 9,443-9842.  Enter 952-443-2714 if you are dialing into our 56K
modems. Use the 612 area code if you require 10 digit dialing.

  You'll now need to enter a modem initialization string into the Modem
Init field.  Many common Macintosh modems use AT&F1.  If this doesn't work
for you, consult your modem manual for an init string that turns on CTS
(Hardware) flow control, and turns off XON/XOFF (Software) flow control.

  Click the Connect Script... button to bring up the script login dialog
box.

  In the first row, select Out and select CR.

  In the second row, select Wait, and enter ogin: in the blank.

  In the third row, select Out, and enter a capital P, followed by your
login name in lower case.  For example, if your login name is joe, you'll
enter Pjoe. Then check the CR check box in this row. 

  In the fourth row, select Wait, and then enter ssword: in the blank.

  In the fifth row, select Out, and enter your case sensitive password in
the blank.  Also check the CR box in this row. 

  Finally, click the OK button.  Back in the server configuration windows,
click the Done button to save your configuration. 


(6)  Configuring Other Software
===============================
  Here is all the info you might need to configure the other software in
the ISKM:

  POP Account: username@chemica.rxn.com
  Email Address: username@rxn.com
  Return Address: username@rxn.com
  POP Server: chemica.rxn.com
  SMTP Server: chemica.rxn.com
  Mail Server: chemica.rxn.com
  News (NNTP) server: news.gofast.net
  NNTP Port: 119
  Homepage: http://www.rxn.com/~username


(7)  Operating the PPP Software
===============================
  The Macintosh PPP software is easy to operate.  Simply start MacWeb,
Eudora, Netscape, Telnet, or any other Internet Software, and MacPPP will
automatically dial and connect your computer to the Internet. 

  When you are finished using the connection, go into the Control Panels
and open Config PPP.  Click on the Soft Close button.  This will hang up
the modem and allow the PPP software to dial again later as needed. 


(8)  Common Problems
====================
  Verify that you have at least a Mac SE/30 running at least System 7.0. 

  Verify that you have moved all MacTCP, MacPPP, and any InterSLIP files,
including preference, PREP, and DNR files, from your System Folder prior
to installation.  Move them off to an OldTCP backup folder.  A clean copy
of MacTCP, in particular, is an important starting point. 

  Try turning off Virtual Memory and disabling RAM Doubler. 

  Make sure that anti-virus software, such as SAM, was turned off during
MacTCP and MacPPP installation. 

  Make sure that the spelling and case of your user name and password in
the MacPPP script is accurate.  Verify that the spelling and case of all
entries in the MacPPP script are correct. 

  Confirm that you are using the correct phone number:  952-443-9842 or
952-443-2714.

  Try launching MacPPP with the Open button on MacPPP's Config PPP control
panel. 

  For most Mac modems, be sure that you have enabled CTS/RTS flow control
in MacPPP and on your modem. 


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Q 12. Are dedicated PPP links available?
A YES! RXN Communications provides Dedicated RXN PPP Service with fixed IP addresses. See our services list for pricing and email support@rxn.com for details.

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Q 13. How do I change my password?
A Personal RXN PPP Service and Dedicated RXN PPP Service customers are each technically assigned two logins: An Email Login and a PPP Login.

RXN initially configures these accounts with the same password. RXN customers can change the password on their own Email Login, but need to contact support@rxn.com in order to change the password on their PPP Login.

  • Email Login
    • This is a login used to access your internet email, through a shell account or our POP3 server.
    • Your Email Login name is 2-7 characters in length, all lower case, and is the part of your email address that appears in front of the @rxn.com domain name.
    • To change your Email Login password, follow these steps:

      (1) Telnet into rxn.com .

      (2) Login using your Email Login name and current password.

      (3) Execute the /usr/bin/passwd command at the % shell prompt and follow the prompts. The session would appear similar to the following, with your entries in bold and using your Email Login name in place of username.

      BSDI BSD/OS (chemica.rxn.com) (ttyp5)

      login: username
      Password: *******
      Erase is backspace.
      chemica: {1} % /usr/bin/passwd
      Changing local password for usename.
      Old password: *******
      New password (8 significant characters): *******
      Retype new password: *******
      passwd: updating passwd database
      passwd: done
      chemica: {2} % exit

      (4) Type exit at the % shell prompt to close the session.

    • It is important that you remember your new password, and be certain to update all of the passwords stored in your email access software. This would include MS Internet Explorer, Netscape Navigator, Qualcomm Eudora, MS Outlook Express, MS Outlook, etc. This would not include MS Windows Dialup Networking, Trumpet Winsock, etc.
  • PPP Login
    • This is a login used to access the RXN internet server over a dialup PPP connection.
    • Your PPP Login is your Email Login prefixed with the capital letter P.
    • Because the PPP shell operates at the Network Layer, instead of the Application Layer, the shell commands necessary to change a password can not be executed from a PPP shell.
    • Please contact support@rxn.com if you would like to change your PPP Login password.

If you have any additional questions, or if you need to change your PPP Login password, please send email to support@rxn.com .

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Q 14. How long have I been online this month?
A RXN provides two methods of keeping track of how long you have been online for the calendar month: Instant Accounting or Weekly Reporting.
  • Instant Accounting
    • Up to the minute accounting can be obtained by telnet'ing into the RXN server:

      (1) Telnet into rxn.com .

      (2) Login using your Email Login (without the capital P prefix) and current password.

      (3) Execute the /usr/sbin/ac command at the % shell prompt with the -p switch followed by both your PPP Login and your Email Login. The output of the /usr/sbin/ac command is online hours for the current calendar month.

      (4) The session would appear similar to the following, with your entries in bold and using your Email Login name in place of username.

      BSDI BSD/OS (chemica.rxn.com) (ttyp5)

      login: username
      Password: *******
      Erase is backspace.
      chemica: {1} % /usr/sbin/ac -p Pusername username

              Pusername         99.48
              username          40.69
              total    140.17
      
      chemica: {2} % exit

      (5) Type exit at the % shell prompt to close the session.

  • Weekly Reporting
    • A detailed weekly report of month-to-date account usage can be emailed to you upon request. If you are interested in receiving a weekly email report each Saturday, with month-to-date accounting of your online time, please send a request to support@rxn.com.

If you have any additional questions about time accounting, please send email to support@rxn.com .

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Q 15. How do I change the phone number that Windows95/98 dials for PPP?
A If you originally configured your RXN PPP Service with 7-digit, instead of 10-digit, dialing, you may need to update your configuration because of certain telephone NPA code changes.

RXN PPP Services can be accessed through the following numbers:

RXN 33.6K Analog Modem Lines: 952-443-9842
RXN 56K Digital Modem Lines: 952-443-2714

To change the phone number that Windows95/98 dials for PPP, open the [My Computer] icon on your desktop. Then open the [Dial-Up Networking] icon. Right mouse button click on the RXN Communications icon and select [Properties]. Under the [General] tab, edit the Telephone Number field to include the RXN modem line phone number that you need.

If you have any difficulties, please contact support@rxn.com.

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Q 16. How can I get more information about RXN PPP Services?
A For more information about both the Personal RXN PPP Service and the Dedicated RXN PPP Service, visit our services list for pricing and email support@rxn.com for details.

$Id: 16,v 1.3 2004/03/28 05:42:18 rjd Exp $

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Q 17. How do I configure PPP for WindowsXP?
A

A popular way to configure PPP under WindowsXP is to use the embedded Dial-Up Networking application. The following is an outline of how to configure a Personal RXN PPP Service or Dedicated RXN PPP Service using the tools available with WindowsXP.

There are many steps to getting Windows Dial-Up Networking running properly on your computer. Although there are many places where a small error can mess up your connection, follow the instructions below, and you'll be up and running in no time.

When prompted for the dialup PPP telephone number needed to reach the RXN modem lines, select from one of the following numbers, using 10-digit dialing ,if necessary:

RXN 33.6K Analog Modem Lines: 952-443-9842
RXN 56K Digital Modem Lines: 952-443-2714

Introduction:  Configuring Your RXN Internet Connection for WindowsXP

     The attached checklist gives you a step-by-step procedure for the
setup of your RXN Internet Connection using the tools available with MS
WindowsXP.

     WindowsXP comes with everything you need to get connected, including
a web browser and an Internet email client.  No additional software is
required to use the Internet, but feel free to use whatever Internet
applications you're most comfortable with.

     Requirements

     WindowsXP Home Edition pre-installed on your computer 
     14,400 bps modem (28,800 bps or faster recommended) 
     Administrator privileges on the WindowsXP machine. 


     When you have met all these requirements, follow these steps to
perform the installation and configuration.

     Select "Start" -> "Settings" -> "Control Panel". When the Control
Panel opens, click on "Network and Internet Connections". When the Network
and Internet Connections window opens, click on "Setup or Change your
Internet Connections". When the Internet Properties window opens, select
the "Connections" tab, and click on the "Setup..." button to start the
Internet Connection Wizard.

     When the Welcome screen opens, click "Next" to continue.

     Select "Connect to the Internet". Click "Next" to continue.

     Select "Set up my connection manually..." Click "Next" to continue.

     Select "Connect using a dial-up modem". Click "Next" to continue.

     Enter "RXN.com". Click "Next" to continue.

     RXN.com has two dialup numbers, 952-443-2714 for 56K modems and
952-443-9842 for 33.6K modems.  Enter one of these phone numbers. If you
need to dial 9 for an outside extension, enter "9," before the phone
number. Click "Next" to continue.

     Enter your username in lower case prefixed by the letter P in upper
case.  Enter your case sensitive password in both the "Password" and
"Confirm Password" fields.  Make sure your password is entered exactly.

     Check the "Use this account name and password" and "Make this the
default Internet connection" boxes, and make sure the "Turn on Internet
Connection Firewall" box is not checked. Click "Next" to continue.

     Check the "Add a shortcut to this connection to my desktop" box.
Click "Finish".

     Select "Start" -> "Settings" -> "Control Panel". When the Control
Panel opens, click on "Network and Internet Connections". When the Network
and Internet Connections window opens, click on "Network Connections".

     When the "Network Connections" windows opens, right mouse button
click on the RXN.com icon and select Properties.  Select the "Networking"
tab, highlight the "Internet Protocol (TCP/IP)" connection profile, and
select the "Properties" button.

     When the "Internet Protocol" window opens, select the General tab,
select the "Obtain an IP address automatically" radio button, and select
the "Use the following DNS server addresses" radio button.

     Enter 206.144.169.2 as the "Preferred DNS server" and 206.144.169.3
as the "Alternate DNS server".  Select Ok to exit out of the open windows. 

     To connect to the Internet, simply double-click on the "RXN.com"
icon on your desktop.
 

$Id: 17,v 1.2 2003/03/21 05:25:01 rjd Exp $

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DISCLAIMER: This FAQ is provided as is without any expressed or implied warranties. While every effort has been taken to ensure the accuracy of the information contained in this FAQ, the maintainer assumes no responsibility for errors or omissions, or for damages resulting from the use, or misuse, of the information contained herein.
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hits since 24 Jul 1997 - copyright (c) 1997-2012 RXN Communications - webmaster@rxn.com - Revised 5 Nov 2012